Datasouth documax a3300 manual

You will have to set any features that you have changed from factory. What can be done to prevent this? When you close the keypad door after you make changes to the current profile the printer will prompt you to press the Profile key to save the current settings as the new default. Press enter at that point to save the current settings as the default for that profile.

The settings should remain in memory even if you turn the printer off. If not, then you have a faulty logic board in the printer and need to call for service. Open the keypad door, press the Next Menu key until M9 is displayed. Press Enter key. The printer will print the profile. What does this mean? Please remove the ribbon cartridge and try to power up the printer.

If the printer is on, remove the ribbon cartridge and try to park and load the paper in the printer. If the error persist call tech support for additional information or an authorization number RMA to return printer for repair. We recommend using the IBM Proprinter drivers. Set the printer in Menu 3 to:. IT will depend on your system and how it handles serial printer communications.

The baud rate is set to by default and in most applications this is sufficient. The handshaking is really system dependant. If you have further questions about handshaking or your system requirements then I suggest that you contact your system administrator. Any recommendation for lubricants? Clean the rails with Denatured Alcohol Only. Do not use any lubricates. This causes the carriage plate to stall more, until eventually the carriage plate must be changed.

Part T 12 I am getting a carriage jam error message on power up. What could be the problem? This error could be caused by a dirty, blocked or faulty left margin carriage home sensor. If you move the printhead to the center of the printer and turn on the power, it should attempt to home the carriage.

If the carriage only moves a slight bit when positioned in the center left to right , and the carriage jam error is displayed, then there is a problem with the sensor. The sensor is on the left side of the printer, check it for dirt or for paper blocking it.

Check the logic board connection. If the printhead moves back all the way to the left, stops and shudders before giving the error, then something is blocking the printhead from moving into its home position. We do not have any NT drivers for this printer. Try adjusting the detent lever and see if this helps. If you have replaced the Ribbon and moved the detent Closer and still print is light, most likely printhead is worn. You will need to call for service. The default settings for the serial port are:.

The parallel port default settings are:. Please refer to the N User manual for additional info or call tech support at It wraps about column 86 — a little over 7 inches across page. Your software may be over-riding the printer settings. Attach appropriate communication cable from your computer.

If your model has a voltage selection switch, verify that voltage setting is correct. Attach power cord and turn power on. Unlock right tractor and position for form width. Equally space ALL paper guides and supports. Open both tractor doors, load form, and close tractor doors.

Verify that left form edge is in line with alignment mark. Do Not Over-Tension Form! Forms should be positioned to feed straight, if not, reposition forms. For dual path printers - see User's Manual. Load form by pressing "Load" key. Open keypad door to access setup mode.

Press "Adjust Form" key. Press "Adjust Form" key again. If your form is 9. Press "Quick Access" key until [Form Length] is displayed. Use "Value" keys to set form length in number of lines. Example: 3. Press "Enter". Press "Quick Access" key until [Right Margin] is displayed. Use "Value" keys to set right margin position in number of characters. Close keypad door and press "Profile" key to save settings. Use "Feature", "Value", and "Enter" keys to change settings.

IBM Grph. Enable Performs a line feed with carriage return. Disable No carriage return with line feed. Z This feature allows you to give the current profile a customized name. This feature is universal and can be changed in any profile. Form Gap Hor Gap Pos xx. Thickest part of form should be used when making this adjustment. Paper must be loaded in the printer before pressing the Enter key.

Features and Profiles Page Chapter 5. Troubleshooting And Maintenance Troubleshooting and Maintenance Scheduled Maintenance This chapter provides scheduled maintenance and troubleshooting procedures that can be performed by the operator. A qualified technician should perform any troubleshooting or maintenance beyond the level presented in this chapter. A dry, lint-free cloth may be used to clean accumulated dirt from the carriage shafts and the platen. Figure Cleaning the Printer Troubleshooting and Maintenance Page Error Message Error Message Paper Out Condition Main Tractors When the printer runs out of paper, the following message will appear in the display: The printer will automatically go off line when the paper supply is depleted.

To recover from a paper out condition: Load paper into the main tractors. Press Load key to load forms. The error message will be cleared from the display after paper is loaded. Page Paper Jam Paper Jam Paper jams may occur for several different reasons including: incorrect forms loading, form thickness adjustment set too close, or form out of specification.

Check the value of the features that may affect form thickness adjustment: horizontal gap, vertical gap, heavy forms, and adjust form gap. Open the Access Cover. Troubleshooting and Maintenance They are accessed while in the Setup Mode under Menu 9: Diagnostics.

To initiate these diagnostics, perform Steps Paper must be loaded prior to performing printer diagnostics. This is normally used to obtain a quick list of the printer feature settings that can be compared with the computer system. Figure Print Profile Troubleshooting and Maintenance It may be used to identify the cause if dots are missing on the print out.

In this test, one complete line is printed using each wire in the printhead. The wire is noted in the test print out. If this test runs, the printer has passed all internal diagnostics. It is used to aid in program debugging or problem isolation. When Enabled, all data being sent to the printer from the computer is passed through the normal printer logic and printed in a hex dump format. The following diagnostic tests are used to aid in isolating possible printer malfunctions. For host to printer communication problems, it is suggested that the operator read the Interface Functional Description of this manual prior to symptom analysis.

Check interface cable pin outs , cable connections, or try a new cable. Verify emulation selected. Reset profile and re-setup the printer. Verify paper tension. Adjust tractors if paper is too tight or too loose causing buckling See Section 3. Equally space rear paper supports and front paper guides between tractors. Verify label is not stuck to the ribbon guide. Verify form thickness setting. Page Appendix A. Page A. Individual parts not to exceed.

Page Forms Mode Change A. The new forms are then reloaded to the previously set top-of-form and top margin. Tear Off: A key may be used to advance the forms a predefined distance, so the last printed form can be removed without wasting the next form.

Keyswitch Layout: 8 keys A. Page Electrical A. Page Appendix B. Interface Specifications B. Press the Next Menu key until you have accessed Menu 6. The display will appear as shown: Press the Feature key to select the Parallel feature. Page Serial Interface B. When the printer detects the ETX character, it transmits an ACK character to the host, indicating it is ready for more data.

Print buffer is nearly full within bytes b. Paper out condition exists. Press the Next Menu key until you have accessed Menu 5. The display will appear as shown: Press the Feature Press the Value Page C.

Default Tables Profiles are user definable sets of default parameters that can be used to setup the printer for predetermined function s. All profiles reside in the non-volatile printer memory and are retained when the printer is powered off. All profiles are defaulted to the same factory settings. Page Forms Control C. Page Printer Control C. Page Serial Interface C. Page Menu 9: Diagnostics C. Page Menu 10 System Control C. Page Appendix D. These features are found in Menu System Control.

By accessing this menu you can: Reset all profiles and system information to factory defaults. This will also set top-of-form to the current position and the printhead to platen default position. This function is disabled only when paper is properly installed in the printer. Profile Select and Park keys are also disabled because they are only active when the printer is off line.

Page E. Page Appendix E. Page Appendix F. Documax supports the following Character Sets that are selected automatically when the emulation is selected. To select a Character Set different from the default select the emulation then character set. Page Appendix G. Escape Sequence Quick Reference G. Sounds the printer buzzer.

Horizontal tab. ESC B Set vertical tabs. ESC C Set forms length in lines. ESC C Set forms length in inches when first variable is a null. ESC D Set horizontal tab. ESC Y Select high speed double-density graphics. ESC Z Select quadruple-density graphics. Page Ibm Proprinter G. Line feed. Vertical tab.

Form feed. Carriage return. Shift out. Selects Double wide mode for the current line. Shift in. Selects condensed printing.

Device control 1. ESC 6 Select character set 2. ESC 7 Select character set 1. ESC 8 Disable paper out detector. ESC 9 Enable paper out detector. ESC : Select 12 characters per inch. ESC O Disable perforation skip mode. ESC Q Disable the printer. ESC R Reset tabs to default settings. Cancel text in the print buffer.

Introduces an escape sequence.